System Administrator

Kaidee is looking for a System Administrator who wants to help support the team running the leading online marketplace platform in Thailand.

We are committed to investing in people and tools to continue to produce the best platforms and retain our leadership position.

Your responsibilities will include:

  • Building, repairing and maintaining all the office IT systems (Server, Network, Printer, Backup, etc.).
  • Setup/Configure application and service tools.
  • Help IT Support as needed.
  • Maintain and create documentation.
  • On-call periodic support.
  • Supporting during the working day and outside hours as needed.

Here’s what we’re looking for:

  • A good understanding of internal system administration.
  • A “can do” attitude.
  • Ability to solve technical problems independently.
  • Excellent customer service skills.

 

Basic Qualifications

  • Bachelor’s degree or Master’s degree in Computer Science, Computer Engineering, IT or related fields.
  • At least 1 years’ System Administration experience.
  • Experience on Linux or Unix environment support.
  • Experience on supporting Virtualized system such as VMware, Hyper V.
  • Experience on API and Web application support.
  • Basic knowledge of database platforms such as Oracle, PostgreSQL, MSSQL etc.
  • Experience with cloud platforms.
  • Understanding of basic networking.
  • Understanding of system back-ups.
  • Knowledge and experience in scripting languages (Shell script or Python).
  • Reasonable command of English include writing, speaking and reading.
  • Proactive, organized, and good communication skills.

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation & Birthday leave

Apply Here

IT Support

Kaidee is looking for an IT Support who wants to help support the team running the leading online marketplace platform in Thailand.

We are committed to investing in people and tools to continue to produce the best platforms and retain our leadership position.

IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners (especially MacOS)
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Add/Update IT Assets in IT Inventory System
  • Add/Update IT Knowledge-base in Wiki (Internal Company Knowledge Sharing)
  • Maintain the support document.
  • Support out-office hours
  • Any other duties as assigned by Supervisor / Manager

IT Support job qualifications and requirements

  • At least Bachelor degree in Computer Engineer/Science or IT or any related fields.
  • At least 1-2 years of experience in IT Support
  • Attention to details and quality of work
  • Fast-learning and able to adapt to new products and technologies
  • Decent command of written and spoken English and Thai interpersonal skill and service minded
  • Good problem solving and communication skills
  • Self-motivated, active and hard-working

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday (Food & Drink provided)
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund (5 or 10%)
  • Life / Accident / Disability / Health Insurance
  • Dental 4,000 THB
  • Vacation leave & Birthday leave

Apply Here!!

Customer Service Representative

Kaidee is looking for a Customer Service Representative who loves technology and is passionate about Customer Service to join us.

We offer a creative working space for our team to think and be open to share ideas – that is why we stay out of the comfort zone to learn what Thai people want in order to offer a platform our customers love to use.

We are committed to investing in people and tools to produce the best platform and continued improvement.

Responsibilities;

  • Perform a day to day operation to support customer thru telephone, email, chat and other tools
  • Shift work

Requirements;

  • Bachelor in any related fields
  • Experience in call center
  • Knowledge of internet and online business would be an advantage
  • Good communication and service mind
  • Must be proficient in MS-office

Welfare & Benefits

  • Town Hall & Happy Friday
  • Free Lunch
  • Flexi benefit to do something for your lifestyle
  • Freedom to share idea
  • Opportunity to do challenging work
  • Training
  • Provident Fund
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation

Apply Here

Senior Finance – Revenue Operations

We are looking for a skilled accounts receivable and highly organized Senior Finance. This role will lead and perform billing processes for multiple revenue streams as well as participate in new products and system implementations. This position will play a major role in the end-to-end billing processes, working directly with cross-functional teams to ensure accurate and timely billing.

To provide financial, administrative and clerical services and to ensure accuracy and efficiency of operations. You will process and monitor incoming payments and secure revenue by verifying and posting receipts.

 

Responsibilities

  • Become local subject expert on complex GAAP issues which pertain to revenue accounting
  • Interpret the customer contract to ensure transactions are accurately prepared in accordance with the contractual terms and specific requirements
  • Responsible for invoicing of customers, collection, cash management and tax invoices.
  • Daily reconciliation for billings/orders and payments among various systems and platforms
  • Process month-end revenue related accruals including deferred revenue accounts
  • Completion of month-end reconciliations in relation to accounts receivable and revenue accounts
  • Responsible for Output VAT filing and Prepaid withholding tax
  • Daily, weekly, quarterly reports and related analysis
  • System and Data Analysis by work closely with NetSuite and IT/Engineering team to research and investigate revenue transaction/reconciliation issues.
  • Provide timely responses to customer inquiries and special requests
  • Maintain accurate, orderly and accessible records 
  • Participate in critical accounting projects, including the implementation of new system logics or enhancements, new revenue standards, and support new product launches
  • Enhance existing processes and controls, perform and maintain assigned internal controls
  • Collaborate with key cross-functional stakeholders including finance, engineering, customer service on a variety of projects
  • Support external or tax audit requirements
  • Assist in financial reporting during the month-end close process
  • Support revenue team on ad-hoc analysis and projects

Qualifications:

  • Bachelor’s degree in Accounting and Finance or Higher
  • At least 5 years working experience with multinational company, closing book in English.
  • Good knowledge of Accounting Standard and Taxation.
  • Able to work independently in a fast-paced environment
  • Good command of spoken and written English
  • Experience with Big4 is preferred
  • Experience with NetSuite, Tableau and any international ERP system
  • Hands-On and self-managed
  • Mature personality with good analytical and communication skills
  • Exceptional critical thinking and problem-solving skills
  • Proficient in Microsoft Excel, PowerPoint and Word
  • Love in numbers and have fun with the work is a must!!!

 

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday (Food & Drink provided)
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund (5 or 10%)
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation leave & Birthday leave

Apply Here!

 

Data Tracking Specialist

Kaidee is seeking for Data Tracking Specialist who loves technology and is passionate about marketplace to join us.
We offer a creative working space for team to think and open to share idea – that is why we stay out of the comfort zone to learn what Thai people want in order to offer a platform our customers love to use.
We are committed to investing in people and tools to produce the best platform and continued improvement.

Responsibilities

  •    Setting standards for Kaidee web and mobile application tagging
  •    Manage tag management systems and data collection tools
  •    Manage documents and customise analytics tracking specifications for Kaidee platforms, including web and mobile apps
  •    Improve data collection and testing capabilities
  •    Coordinate with development teams to test and deploy new tracking solutions
  •    Coordinate with Product, Tech and other teams to develop technical systems and processes to improve audience data capturing, automate manual processes
  •    Coordinate with 3rd party to implement tagging and find solutions
  •    Monitor and optimise all existing tags
  •    Manage testing, QA, QC and debugging of analytics code using various tools
  •    Explore and discover use cases to use collect data

REQUIREMENTS

  •    Good knowledge of web & mobile application analytics
  •    Experience in analytics platforms such as Google Analytics, AT Internet or similar
  •    Able to use data Visualisation systems such as Kibana, Tableau or similar
  •    Good skills in MS Excel / Google Sheets
  •    Basic programming skills – sufficient to read code and understand web/app tagging implementations
  •    Knowledge in SQL would be useful, but not mandatory
  •    Knowledge in Python would be useful, but not mandatory
  •    Proficient in English (speaking and writing)
  •    Experience in Google Tag Manager is a plus

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday (Food & Drink provided)
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund (5 or 10%)
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation leave & Birthday leave

Apply Here

Product Owner

Kaidee is seeking an experienced team player to join us in growing one of the largest online services in Thailand. We are committed to continued investment in people & tools in order to produce high-quality engineering and retain our leadership position. We have an agile development environment, work with cutting-edge technologies at scale and offer a creative working space for the team to think, design and develop.

We are looking for a Product Owner who can manage the entire product life cycle from providing input to strategic planning to executing tactical activities. You will be responsible for building new products and features from existing ideas, and help to develop new product ideas based on hands-on and research-based studies of our users and industry.  

You will also be responsible for prioritising engineering works on existing and new products and features. You will work closely with the engineering team to prioritise and track various tasks ranging from hypotheses forming, requirement gathering and generating, UX and UI design with user-centric mindset, analysing systems for integration, bug fixes, analysing data to understand product performance, while keeping clearly in mind the impact to the user and the business.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must be able to communicate with all teams in the company. You will work with marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.  You will also serve as an internal and external evangelist for Kaidee.

Key Responsibilities

  • Lead innovation and enhancement of our product portfolio
  • Work with senior management to develop product strategies
  • Define operational projects and tasks from strategic goals; work towards company-wide KPIs
  • Working with UX/UI specialists to enhance features and/or develop new ones with a consistent and user-friendly design to enhance user satisfaction
  • Project planning and execution; ensure all stakeholders are involved and informed
  • Analysing risks and tradeoffs for each decision

Requirements

  • Minimum 5 year’s experience of software product management in an online or e-commerce environment
  • A strong understanding of mobile, web and data technologies
  • Analytical experienced with business intelligence systems (Microstrategy, Tableau, Microsoft BI or similar) for extracting insights from data
  • Familiarity with Jira project management
  • Strong communication and collaborative negotiation skills
  • A passion for technology
  • Experienced with agile software development
  • Excellent Thai and English language skills
  • A degree in a relevant subject 

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday (Food & Drink provided)
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund (5 or 10%)
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation leave & Birthday leave

Apply Here

Business Development Executive (AE) – Vehicle Vertical

Kaidee is seeking a Business Development Executive who love technology and is passionate about Automotive to join us.

We offer a creative working space for team to think and open to share idea – that is why we stay out of the comfort zone to learn what Thai people want in order to offer a platform our customers love to use.

We are committed to investing in people and tools to produce the best platform and continued improvement.

Responsibilities;

  • Collecting market insights and keeping up to date, local trends and news
  • Establishing contact and developing relationships with the car dealer and agencies (would be advantage)
  • Analyze the competitive sales environment, ensure that our proposals remain attractive
  • Communicating effectively to manage client expectations to ensure they receive a great Kaidee experience
  • Being the first point of contact with the client including as the initial technical reference point

Requirements;

  • 3 to 5 years experience as a sales consultant in the vehicle industry or other industries that serve Automotive like banking, insurance, etc,
  • Have online sales experience is a plus
  • Passionate about vehicle industry
  • Excellent communication skills, good negotiation and presentation
  • An energetic, mature, accountable, self – driven, fast learner and has strong analytical skill
  • Ability to work in a target driven company
  • Ability to work and visit customer in upcountry
  • Car and Driving license as this role required you to attend many out-of-office meetings.

Welfare & Benefits;

  • Flexible hours
  • Town Hall & Happy Friday (Food & Drink provided)
  • Free Lunch every day
  • Training in-house & Abroad
  • Provident Fund (5 or 10%)
  • Life / Accident / Disability / Health Insurance
  • Dental
  • Vacation leave & Birthday leave

Apply Here